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Smart. Insightful. Extremely knowledgeable. These are the types of people you'll find at Pinpoint Technologies.
Our staff members have decades of experience in direct marketing, and they are passionate about their work. What does this mean for you? You'll have the best and brightest working on your direct marketing efforts.
Jay Selman
CEO
Jay Selman launched Pinpoint Technologies Inc. in 1993 with $400 and a great deal of enthusiasm. Jay has over 20 years' experience in sales management. He is also well versed in computer technology. Jay personally developed the majority of the software applications that Pinpoint uses to manage its operations.
In addition to his role at Pinpoint, Jay co-founded GrapeRadio in 2004. This Internet radio show promotes the knowledge of wine. It has been featured in The Wall Street Journal, Business Week, The New York Times and CNN and is broadcast via podcast. GrapeRadio has thousands of listeners worldwide.
Jay is also actively involved in his community. He is committed to preserving California's unique ecosystem. He lives with his wife and daughter in the remote canyons of Southern California.
Daily Work
Jay is primarily responsible for helping the company carry out its strategic plans and policies.
Best Part of Job
Knowing that his job will never be boring.
Life Beyond Work
GrapeRadio (mentioned above) is a passion—and a hit with listeners.
Would Most Enjoy a Scoop of…
Raspberry Sorbet
Brian Clark
Vice President
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Brian Clark joined Pinpoint Technologies Inc. in 1993, bringing with him an extensive background in direct sales and marketing. Throughout his career, he has taken great pride in helping customers maximize their Return on Investment.
In addition to his role at Pinpoint, Brian co-founded GrapeRadio in 2004. This Internet radio show, which has been featured in The Wall Street Journal, Business Week, The New York Times and CNN, is broadcast via podcast and promotes the knowledge of wine. It has thousands of listeners worldwide.
Brian also serves on the board for directors for the Child Guidance Center of Orange County. He is a graduate of California State Polytechnic University, Pomona, where he earned a Bachelor of Science degree in Business Administration.
Daily Work
Oversees the sales operation for Pinpoint Technologies, ensuring that customers receive a strong return on investment for their direct marketing dollars.
Best Part of Job
Working with such a professional, experienced staff—and hearing positive feedback from customers.
Life Beyond Work
GrapeRadio (mentioned above) is a passion—and a hit with listeners.
Would Most Enjoy a Scoop of…
Chocolate ice cream
Chris Shedlowski
Senior Account Manager
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Chris Shedlowski joined Pinpoint Technologies 10 years ago after meeting the Vice President of Sales, at a hockey game. Born and raised in Canada, Chris traveled the world as a professional skater. She feels her travels have helped her relate to people, as she can say that she's been to all 50 states, all of the Canadian provinces, and 22 cities in Japan. Chris studied arts and sciences in her undergraduate years, and prior to working at Pinpoint held management and up-selling positions, including a stint working for the city of Anaheim.
Daily Work
Establishes relationships with clients and provides them with the best possible tools to meet their marketing needs.
Best Part of Job
People! During her 10 years with Pinpoint, Chris has met some incredible people. She enjoys the challenge of relating to each and every one of her clients on a personal level and considers it an honor to have them as repeat clients.
Life Beyond Work
As an original season ticket holder of the Anaheim Mighty Ducks, Chris feels it is her duty to attend all home games to keep the team on their game. When she is not cheering on the Ducks, Chris maintains her collection of treasures from her own days on the ice as a professional ice skater. She also takes ballroom and Latin dance classes with her husband and plays with her "child," Hanna her mini doxie.
Best Known For
Goodwill ambassador for Pinpoint
Customer Service Philosophy
"Life is customer service, whether it is taking care of your clients or caring for your family," she says. "I have always enjoyed helping others reach their goals, whatever those goals may be. Knowing that I have helped someone do that is my ultimate reward."
Would Most Enjoy a Scoop of…
Slow-churned merlot ice cream
Carmela Matthews
Senior Account Manager
Carmela Matthews joined Pinpoint Technologies in 1997, bringing more than 21 years of sales experience to her role. Carmela began her sales career selling air filters and now takes pride in working with her clients to help them achieve their mail list marketing goals.
In addition to her work at Pinpoint, Carmela has her Real Estate license and has taken courses in business development. She has also helped raise money for Christian missionaries.
Daily Work
Helps clients increase sales by matching them up with the right lists and services.
Best Part of Job
The clients—especially developing long-term relationships with them.
Life Beyond Work
Spending time at the beach ranks high on her list—as do activities with family and friends. She also enjoys music and dancing.
Would Most Enjoy a Scoop of…
Chocolate ice cream
Rick Walker
Senior Account Manager
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Rick Walker began his direct mail career at Pinpoint Technologies in 1998. His previous sales experience includes working for a credit repair company and working with stock market investors. Rick prides himself on providing a lot of follow up to his customers and understanding their needs and expectations.
Daily Work
Works in the Sales department and plays an integral role in Customer Service. Rick consults with clients to determine which lists and services best suit their needs. Then after the sale, he provides ongoing support to make sure all questions are answered and all needs are met.
Best Part of Job
Learning from the owners of the company.
Life Beyond Work
In a word: animals. He and his wife show dogs (they have three champion Golden Retrievers) and also raise horses.
On What He's Learned at Pinpoint…
"I've learned to be a good listener. Until you stop and listen to the customer's needs and concerns, you will not help them achieve their success."
Would Most Enjoy a Scoop of…
French vanilla ice cream
Diane Johnson
Senior Account Manager
Diane Johnson started working at Pinpoint Technologies 13 years ago, after making a sales call to President, Jay Selman. Diane's 26 years of sales and marketing experience also includes working for Dames & Moore Environmental Consulting, Raytheon and First American Title. Diane also has direct experience in public works and the MRO industries.
Diane's strengths include working on rush projects at a moment's notice. She is very easy going, professional and friendly.
Daily Work
Diane provides Pinpoint's customers such as Publications, Associations and Universities, with the best prospects for their marketing campaigns.
Best Part of Job
After 13 years with Pinpoint Technologies, Diane still loves hearing about successful results, which happens all the time. She enjoys helping her customers build their businesses and looks forward to helping them work through their selects and customize successful lists.
Life Beyond Work
Diane enjoys outdoor activities, spending time with family and friends, going to dinner parties and working with her daughter's school.
Would Most Enjoy a Scoop of…
Real vanilla with chocolate
Jimmy Valencia
Senior Account Manager
Jimmy Valencia brings 10 years of direct sales experience and over four years of direct marketing experience to his role as Account Manager for Pinpoint Technologies. Before joining Pinpoint in 2002, Jimmy sold everything from consumer products to high-end software solutions. Being a driven, results-oriented professional, he prides himself on his listening and his problem-solving skills to help maximize his clients return on investment (ROI.) Jimmy tries to give back to the community as much as possible whether it be managing Little League baseball or volunteering at different community events.
Best Part of Job
The people and the fact that no two days are alike-and each new day brings a new challenge with new objectives.
Life Beyond Work
Enjoys baseball, basketball, football and-of course-spending quality time with family.
Best Known For…
A meticulous attention to detail and a commitment to getting things done right the first time.
Would Most Enjoy a Scoop of...
Rocky Road ice cream
Heidi Marie Gutierrez
Senior Account Manager
Daily Work
Helps her customers with their marketing needs.
Best Part of Job
The clients that she works with and her boss, Brian.
Life Beyond Work
Cooking and hunting for recipes in her 4,000+ collection of cookbooks. Heidi also likes to volunteer with the American Legion, dance to the American Standard and hang out with her kids.
Customer Service Philosophy
"Customer Service is everything to me," she says. "I want to be there to help our customers in all of their needs."
Would Most Enjoy a Scoop of…
Cherry Garcia ice cream—but only when it's cold outside.
Goerge Duran
Sales Account Manager
Goerge joined Pinpoint Technologies, February 2009, with 5 1/2 years of experience in direct mail marketing mailing list and looks forward to expanding his knowledge. He enjoys all types of people and finds it a pleasure when he can help out in any way he can.
Daily Work
Obtaining client criteria, that best fits customer's needs, to allow cliental to save time and money by targeting to their most prospective customers.
Best Part of Job
Working with cliental to provide the best customer service possible, being able to enhance my knowledge, build relationships with clients, working in a stress free environment where co-workers and employees are always a pleasure to work with as a team.
Life Beyond Work
Enjoys spending time with loved ones, likes to cook or bake. Takes time to relax; enjoy the outdoors preferably country and listening to country music. Likes traveling been to Paris France and looks forward to seeing other places like Italy, Germany, and Ireland. He also enjoys meeting all types of people and of course socializing.
Customer Service Philosophy
Providing, the best service possible, to all, so that everyone is pleased and all need have been met to the best of his ability.
Would Most Enjoy a Scoop of…
Coconut Pineapple Ice Cream
Eric Esquer
Sales Administrator
Daily Work
Handles all of the customer service responsibilities including making sure that all of the orders are processed as quickly as possible.
Best Part of Job
The fact that there is always something to do and working along side a great and cooperative sales team.
Life Beyond Work
Eric enjoys spending time with his little brothers, playing games online and hanging out with his friends.
Would Most Enjoy a Scoop of…
Strawberry cheesecake ice cream
Jairo Montelongo
Sales Administrator
Daily Work
Jairo keeps operations running smoothly. When he's not helping to service customers, he's tending to all the orders that need to be processed. Needless to say, his days are busy.
Best Part of Job
Good co-workers and the fun spirit in the office. "This is a great environment," he says.
Life Beyond Work
In a word: Music. He loves to listen, write, and play music. Naturally, he also loves spending time with family, friends and his girlfriend ("my other half") as he says.
Would Most Enjoy a Scoop of…
Mint 'n Chip
Jairo Montelongo
Verification Lead
Daily Work
Jairo keeps operations running smoothly. When he's not helping to service customers, he's tending to all the orders that need to be processed. Needless to say, his days are busy.
Best Part of Job
Good co-workers and the fun spirit in the office. "This is a great environment," he says.
Life Beyond Work
In a word: Music. He loves to listen, write, and play music. Naturally, he also loves spending time with family, friends and his girlfriend ("my other half") as he says.
Would Most Enjoy a Scoop of…
Mint 'n Chip
Rick Villarreal
Bookkeeper
Daily Work
In charge of accounts receivables, billing and accounts payables.
Best Part of Job
The work environment and the people he works with.
Life Beyond Work
Enjoys physical activities of all kinds—playing sports and watching sports. Other passions: movies and video games.
Would Most Enjoy a Scoop of…
Two scoops please! Mint chocolate chip and strawberry.
Rowena Urbano
Office Manager
Daily Work
Rowena Soberano-Urbano was promoted to Office Manager. She handles all human resources functions and issues. She manages employees benefits, health insurance, workers compensation and all other employees related issues and tasks. She runs a tight ship and make sure the office functions smoothly on a daily basis.
Best Part of Job
Problem solving
Life Beyond Work
Family time, including going to the park and playing baseball with her kids, and a little time for herself, eating, jogging and watching CSI & NCIS.
Would Most Enjoy a Scoop of…
Rainbow Sherbet
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